• Care home – HR support
• Contracts of employment
• Children’s nursery – HR support
• Disciplinary procedures
• Employee handbooks
• Employment tribunal claims
• Equality Act 2010
• Flexible working requests
• Maternity leave rights
• Redundancy procedures & business restructuring
• Restrictive covenants – employer
• Retirement age issues
• Sickness absence
• TUPE regulations
• Whistleblowing

Care Homes - HR Support

What are the costs?

We offer fixed costs for contracts and handbook together with a range of fixed monthly fees for day to day advice which are very competitive. Alternatively you may choose our pay as you go service so that you only pay when you use us. Fixed monthly fees start from as little as £200 per month* depending on the size of your business.

In order to find out more about how our Care Homes HR Support package will benefit your business, or to discuss a specific HR issue call us on 0161 618 1032 or email us here

*Monthly fees will be agreed at the outset but we reserve the right to ask you to agree to a higher amount as appropriate depending on the levels of work.

“Down to earth and friendly and have taken the time to understand our specialised business and how we operate, always ascertaining what we want to achieve before helping to advise the most suitable course of action. I wouldn’t hesitate to recommend them!”

Philippa Morley, HR Manager, Carebase

Safeguarding vulnerable adults - find out how to update your managers and ensure that these issues are dealt with properly with our safeguarding training.

Safeguarding training

Regulation Matters is an independent consultancy company providing advice and assistance to Care Home Providers, Care Home Managers, Care Agency Operators, and Health Institutions, including dentists, throughout the UK.

Are you engaged in providing care services?

We appreciate that you face all sorts of headaches, from commercial pressures such filling beds, meeting margins, making a profit and offering an excellent standard of care. There are also regulatory pressures caused the sheer volume of regulation and the seemingly continuous flux of legislation and changes in the industry.

The Care Quality Commission (CQC) began operating in April 2009 replacing the previous Commission for Social care Inspection (CSCI). The CQC is responsible for licensing and continuously monitoring care services. On 1st October 2010 the CQC launched its Care Directory whose stated remit is to provide an up to date picture of how well service providers are meeting essential standards. The CQC has various inspection and enforcement powers.

We know that your business will need the instil the best mix of skills, dedication and knowledge amongst staff whether that be carers, qualified nurses, caring assistants, registered home managers, business managers and at board level. We also know that from time to time you will need professional and practical help.

We have years of experience in helping care home owners deal with their HR and people management issues. We know the sorts of the issues that will face your business. Take a look at the following questions. Do these ring any bells with you?

• Safeguarding vulnerable adults – do your managers know how and when to make a POVA/ISA referral?
• Disciplinary hearings – I still dread doing them – how can I make them go more smoothly and with less repercussions?
• I have an allegation which may amount to abuse of a resident but the witnesses are saying different things – how should I proceed?
• Whistleblowing headaches – when is there a genuine whistleblowing situation and what should we do?
• Holiday pay/Sickness absence – do our staff who are off sick actually “clock up” holidays and how should we deal with this in practice?
• Changing terms and conditions of employment – we need to change our shift patterns – how can we push this through?
• Flexible working – I want to try to help but will this open the floodgates?
• We use bank staff on an “as and when required” basis – will they be considered to be employees and should we give them a contract of employment and holiday pay?

Take advantage of our years of practical experience in helping care home businesses.

• Help avoid misunderstandings and disputes
• Lower the risk of successful Employment Tribunal claims
• Increase your staff productivity and performance
• Remove some of the everyday headaches faced by employers
• Reduce wasted management time and costs

We offer a Care Homes HR Support package in two stages:

Stage 1

We will carry out an audit of the documents and systems that you currently have in place and then provide you with our recommendations.

Stage 2

We offer:

• A set of contracts of employment tailor made to your business
• An Employee handbook containing all the HR policies and procedures that you will require
• Access to a fully qualified employment solicitor who will be your point of contact and will be fully familiar with your business to provide practical advice and guidance

Disclaimer – The contents of this page are provided for general guidance only and do not replace the need to obtain legal advice about any given situation.